Where's the Compassion...

I got home from work yesterday, bags in hand filled with the nights creation for dinner. Open the mail box, juggle the keys trying to unlock the door. Dogs barking, bags getting more heavy. Toss the mail on the counter. Place the bags down, let the dogs out and take a clance at the mail. There lay a letter address to Judith Heredia. What? It is from her long time and favorite Doctor, Doctor Bartolomeo. What could they want? Open it and it says time to schedule your colonoscopy. Oh really! With coat still on I immediately call the office.

"Doctor's Office"

"Yes, My mother, Judith Heredia, just receied a letter in todays mail however she passed away almost 20 months ago. Dr. Bartolomeo was at her wake!"

"Oh, we are so sorry. It's computer generated. We will take care of it"

"Thank you"

So, I ask where's the compassion? Is the personal touch that you should receive from your doctor, gone? Has the world been taken over by computers? Come on people. Her doctor was at the wake. We received a letter from him expressing his condolences. Don't get me wrong. I know that it was not on purpose but let's not let the world of computers take over the need for human interaction and emotion.